12/6/2023 0 Comments New highland baptist churchG-NetTrack Lite is an app that can tell you what towers you are connected to and other information.A solution would be to turn off the extenders if you can. Verizon has scaled back the network extender signals to help mitigate that issue. Network extenders are an issue because your phone is trying to hop from signal to signal.We found a metal wire mesh (to stop bird entry) in the tower that was impacting the signal installed in February.The new tower has more antennas so there should be better coverage.The height difference should not affect the service though. That was not a Verizon or County decision. Height of the tower is 15 feet lower than the original because of FAA rules.This is what good government does so thank you for being here and thank you Hanover County officials for putting this meeting together.My important voicemail messages are delayed when I have a signal loss.Is there any interference from Wegmans? It’s a tall building that could be blocking the signal.I have to physically change the setting on my phone constantly from the home wifi to the cell signal.Can we get a meeting with customer service in the room?.I have called multiple times and when I do, there is no record of my previous calls. There are no lightning rods in the new tower. The old tower was struck by lightning.Response: We could and that is something we are pursuing. ![]()
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